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Privacy Policy

Effective Date: August 1, 2025

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1. Introduction

Welcome to Momentis Business Design LLC. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy explains how we collect, use, and share information about you when you visit our website momentisbusinessdesign.com, subscribe to our newsletter, interact with our ads, or request our services.

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Our mission is to guide community businesses in overcoming complexity and unlocking their full potential. That begins with respecting the trust you place in us. This policy is designed to be clear and understandable, helping you make informed decisions.

Legal Disclaimer: This document is for informational purposes only and does not constitute legal advice. You should consult with a qualified legal professional to ensure compliance with all applicable laws and regulations.

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2. What Information We Collect

We collect information to provide and improve our services, communicate with you, and run our business effectively. We collect information in two primary ways:

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a) Information You Provide to Us Directly:

  • Contact and Consultation Forms: When you fill out a contact form or use an embedded scheduling tool to book a "Clarity Accelerator" call, we collect information such as your name, email address, phone number, business name, and any message you provide. This allows us to respond to your inquiry and prepare for our consultation.

  • Email Subscriptions & Lead Magnets: When you subscribe to our blog or download a resource like a checklist, we collect your name and email address through our email marketing provider, Mailchimp, to deliver the content you requested and send you future high-value content.

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b) Information We Collect Automatically (Cookies & Tracking Technologies):

Like most websites, we use cookies and similar technologies to understand how visitors interact with our site and to make our marketing more effective.

  • Website Analytics: We use Google Analytics to collect information about your device and your behavior on our site. This may include your IP address, general geographic location, browser type, operating system, referral source, pages viewed, and the duration of your visit. We use this data to understand website traffic patterns and improve our website for a better user experience.

  • Advertising Pixels: We use tracking pixels from Google Ads and LinkedIn Ads. These tools use cookies to help us measure the return on investment of our advertising campaigns. They allow us to understand if you’ve taken an action on our website after seeing our ad, and they may be used to show you relevant ads from us on other websites (a practice known as retargeting).

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3. How We Use Your Information

We use the information we collect for several key purposes, all centered on delivering value and running our business:

  • To Respond and Communicate: To answer your questions, schedule consultations, and provide the information or services you have requested.

  • To Provide Value-Driven Marketing: To send you the educational content, blog posts, and video updates you have subscribed to, in line with our content marketing strategy. You can opt out of these communications at any time.

  • To Improve Our Services: To analyze how our website is used, diagnose technical problems, and enhance the functionality and user-friendliness of our site.

  • To Measure Advertising Effectiveness: To understand which of our marketing efforts are successfully reaching and helping problem-aware businesses, ensuring we use our resources effectively.

  • For Legal and Security Purposes: To comply with legal obligations, protect our rights, and ensure the security and integrity of our website.

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4. How We Share and Disclose Your Information

We do not sell your personal data. We only share it with trusted third-party service providers who help us operate our business, or when legally required.

  • Third-Party Service Providers: We engage the following third-party services:

    • Google Analytics: To analyze website traffic. Google has its own privacy policy and data processing terms.

    • Mailchimp: To manage our email lists and send communications. When you subscribe, your data is processed by Mailchimp in accordance with their privacy policy.

    • Online Schedulers (e.g., Calendly): When you book a meeting using an embedded scheduler, you are providing your information directly to that service, which will process it according to its own privacy policy.

    • Google Ads & LinkedIn Ads: To manage our advertising and analytics.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to a subpoena, court order, or other governmental request.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

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A Note on Client Data: This privacy policy applies to data collected from visitors to our website. Data collected from clients during a consulting engagement (e.g., for AI-Powered Customer Flow Analysis) is handled with strict confidentiality under a separate, legally binding Client Service Agreement.

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5. Your Data Protection Rights

In line with modern data privacy principles (like GDPR), you have rights regarding your personal data. You can:

  • Access: Request a copy of the personal data we hold about you.

  • Rectify: Request that we correct any inaccurate or incomplete data.

  • Erasure: Request that we delete your personal data from our systems.

  • Object to Processing: Object to us processing your data for direct marketing purposes.

  • Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of every email. You can also control cookies through your browser settings.

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To exercise any of these rights, please contact us at info@momentisbusinessdesign.com.

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6. Data Security

We are committed to protecting your information. We use appropriate technical and organizational measures, such as SSL encryption, to safeguard your data from unauthorized access, use, or disclosure. However, no internet transmission is ever 100% secure, so we cannot guarantee absolute security.

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7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations (for example, for tax and accounting purposes).

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8. Children's Privacy

Our services are aimed at community businesses and are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

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9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Effective Date" at the top.

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10. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please do not hesitate to contact us.

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Email: info@momentisbusinessdesign.com

Business: Momentis Business Design LLC

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